Operations Excellence & Sustainability Manager

Operations Excellence & Sustainability Manager

Heerenveen

Heerenveen is one of the biggest whey factories at Fonterra, operating 24/7, 365 days a year. Producing lactose and protein powder every day – enabling us to supply high-quality ingredients to customers across Europe and globally. This whey is sourced from the adjacent cheese factories of Royal A-ware. Fonterra achieves this with around 75+ enthusiastic colleagues in Heerenveen. Health, Safety, Quality, Wellness, Operations Excellence and Employee development are highly valued at Fonterra. The powdered ingredients produced at our site are used in sports nutrition, baby food, and medical applications.

As an Operations Excellence & Sustainability Manager, your responsibilities include:

  • Collating the Site Operations Scorecard and driving improvement across KPIs to reach the site’s full potential.
  • Driving Business Improvement for the Heerenveen plant, including connection to Fonterra’s Transformation Office.
  • Driving Continuous Improvement together with the Site Leadership team and the complete operations team.
  • Developing and Driving strategy for Integrated Work System (IWS) implementation in line with Fonterra’s strategy e.g. Run-to-Target implementation etc. 
  • Developing Fonterra Europe Operations Sustainability strategy and plan in line with Global Fonterra’s and Europe Regulations.
  • Supporting in collecting Sustainability deliverables e.g. Regulatory data, reports, and engaging with internal and external stakeholders, raise awareness.
  • Providing technical support to the manufacturing team, partners, and internal and external stakeholders. Ensuring products and processes are within Manufacturing capability, process, business, and regulatory requirements.
  • Driving the development of new and/or improved processes in dairy manufacturing and the commercialization of technologies. Coordinating product trials on market request.
  • Supporting Continuous Improvement coordinator in liaising with operating staff to continually identify, drive operating improvements against performance benchmarks, Problem Solve activities (4SPS) in collaboration with the team.
  • Leading, managing and coaching the Continuous Improvement Coordinator.


What do you bring?

  • A tertiary degree / qualification in Food Technology, Engineering or Technical field is preferred.
  • Postgraduate and/or professional training and development in relevant fields.
  • Significant dairy experience (3-5 or more years) in a spray drier or filtration process preferred.
  • Some experience with financial budgets and business plans
  •  Ability to remain composed under pressure and accepts personal accountability.
  • Strong lateral thinking skills.
  • Ability to drive and implement new initiatives.
  • Excellent communication skills, spoken and written, in Dutch and English
  • Developing people management and coaching abilities. 
  • Result driven.
  • Customers focus.
  • Strong analytical skills and experience in data management
  • In addition to safety knowledge, you also have knowledge of occupational health management and the environment.
  • You have some experience with working in ISO systems and are familiar with improvement methodologies.

Additionally, good analytical skills and problem-solving abilities will be beneficial. You enjoy diversity in your role. Your position requires you to be regularly present at our factory and to interact with almost all colleagues in our organization. You are decisive, result-oriented, and people-focused. You easily convince others with your expertise and have no problem speaking English. Fonterra is an international company.

If you are ready to take the next step in your career and join a dynamic team in Heerenveen, we want to hear from you. Apply now and become part of a company that values innovation, collaboration, and personal growth.

Apply

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